Privacy Policy

Crappy Lawn Care (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at crappylawncare.com or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website, forms, or services:

• Name (first and last)
• Email address
• Phone number
• Property address
• Lawn size and service preferences
• Any additional details you provide in form submissions

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and confirm lawn care appointments
• Send service reminders, follow-ups, and quote information
• Send promotional offers and seasonal lawn care tips (only with your explicit consent)
• Improve our website and customer experience

3. SMS/Text Messaging

If you opt in to receive text messages from Crappy Lawn Care, you may receive messages related to appointment confirmations, service reminders, quote follow-ups, and (if separately consented to) marketing promotions and seasonal offers.

By opting in, you acknowledge that message frequency may vary and that message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

6. Third-Party Services

We may use third-party services (such as our CRM platform and payment processors) to manage customer interactions and process transactions. These third-party providers have their own privacy policies governing the use of your information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

See also: Terms of Service